Good product - poor quality control
"Great quality as always but reoccurring issues with receiving dirty/ maybe used items when purchasing seasonal pieces. This particular item arrived fully of human and pet hair both sides of the fabric. Sent an email to customer service with no response, only a “how did we do” automated response a few days later. I’m not going to reach out again when customer service should be Everlane’s priority and responsibility, not mine. Five stars for the item, which I do really like, 2 stars for quality control and customer service. As for the product itself - if it hasn’t sold out already; The cashmere shirt is lightweight, beautiful in navy, brown, and red (yes, I bought all three - because they are beautiful and cool for a casual look, both buttoned and unbuttoned). Fits oversized, but not sloppy if purchased in your usual size. Go one size down for a more fitted, polished look."





